Services
Our
Services
In addition to the provision of best in class check in, mid term and check out reports, Live Oak also provides:
- A manned office with experienced, knowledgeable and friendly staff
- Clerks available at weekends and Bank Holidays at no additional cost
- Last minute bookings
- Free key collection and delivery, including during the week for weekend/bank holiday inspections
- Meter reading guarantee
- Report turnaround of 48 hours
- Real time reporting of more serious property related issues during inspections
- Liaison with corporate tenants and relocation agents or their inventory clerks regarding check in inspections
- Arranging check outs directly with tenants including detailed briefing of the check out process and the tenants’ obligations in preparing for their check out inspection
- Immediate verbal check out inspection feed back for those properties with a fast turnaround
- No cancellation fees
Online
Bookings
For those agents that do not have a specific booking system, our quick and simple on line booking form provides us with all the detail we need to run our busy diary and accurately plan your bookings. This offers an extremely quick and efficient booking method to our clients
Our system creates and emails a copy of your booking back to you for your records
Webcal
Live Oak has a bespoke specifically designed and built web calendar system providing clear benefits to our clients including:
Booking confirmations for each and every booking
Completed inspection emails so you know your job has been completed
Cancellation or abortive inspection emails for your records
Provides appointment reminders and booking out of keys emails the working day before each inspection
Safety Alarms
Our clerks carry spare smoke and carbon monoxide alarms that can be left at properties that would not otherwise conform to current safety alarm regulations allowing tenancies to proceed immediately